420 Sale: Frequently Asked Questions

Our 420 vaporizer sale begins Thursday, March 27th at 11:59 PM EST, and ends on Sunday, April 27th at 11:59 PM EST.

These will be our lowest prices of the year and our most extended 420 Sale ever!!

View all our 420 deals.

All the 420 vaporizer deals are on our 2025 Roundup page..

Once the sale starts on Thursday, March 27th at 11:59 PM EST, you can shop all deals directly on our official sales page.

Yes, our signature freebies are included during the sale.

• All vaporizers have a gift card, herb stash, or both!
• You’ll receive free (US) shipping with any purchase over $45 before taxes.
• Your purchase is covered by our 100% Satisfaction Guarantee. Click here to read more.

During this time, you can expect the most competitive prices of the year on most vaporizers, as well as some great deals on accessories.

You can view all our 420 vaporizer deals here.

NO! Enjoy all our 420 Sale discounts hassle-free. Sale prices automatically apply to your shopping cart without the need to remember or input annoying codes.

Yes! You can use as many POTV gift cards as you’d like during the sale.

Simply add your gift card code(s) at checkout. If you have multiple gift cards, you can apply all of them at checkout.

Please see our Gift Card help page for more information.

We don’t price match with other stores. Instead, we offer a complete experience, with a unique guarantee. When you purchase a vape from us, you’ll also receive:

• Free US shipping on all orders over $45 (before tax)
• Free bonus gift card. .
• Free tightvac storage container
• Our reputation for world-class customer service will stay with you every step of the way, both before, during, and after the sale. We build personal relationships here with our customers.

**If, for any reason, you’re not satisfied with your purchase, return it within 14 days of receiving it for a refund, store credit, or an exchange if you are not fully satisfied within 14 days of receiving your order or consult with our team for expert advice. This applies even if it’s used - how else would you know if you like it?

We partner with manufacturers to offer the best deals possible and the lowest prices we can. You won’t find a better price in our store at any other time of the year.

The best way to keep up to date with our sale and all of our discounts is by subscribing to our newsletters.

We’ll send you a reminder before the sale begins, and get you up to speed on our top deals. As a member of our newsletter community, you’ll continue to receive valuable content, and be the first to hear of any future deals.

This year we are so excited to be able to offer you exceptional bundles! We worked closely with the manufacturers to put together something extra unique for you this year. Please know bundles are unable to be personalized or edited. This means that we won’t be able to make changes or switch out items that are included in these bundles.

Be sure to check out our Vaporizer Bundles & Accessory Bundles

Our unique 100% Satisfaction Guarantee applies to our 420 Sale. If you are unsatisfied with your purchase, you can return your purchased vaporizer, even used, and exchange it for another model, or return it for a refund or store credit, as long as you reach out to us within 14 days after delivery.

For more details, please visit our official returns page.

Suppose for any reason you are not fully satisfied. In that case, you can return your purchased vaporizer, even used, and exchange it for another model, or return it for a refund or store credit, as long as you reach out to us within 14 days after delivery. Please know that refunds have a $10 shipping fee and $10 restocking fee, which will be deducted from your total refund.

For more information, please visit our returns page.

It’s the only way to honestly know if you like it! We want you to be more than happy with your purchase from Planet of the Vapes.

We gladly accept returns for used vaporizers, and we can also process returns for used accessories if they are being returned alongside your vaporizer. However, please note that we cannot accept returns for used accessories if they are returned independently.

You can see all details on how to initiate a return here.

As 420 is one of our biggest sales of the year, we try to offer the best prices we possibly can! We work closely with the manufacturers to offer great discounts, for a limited time.

To allow this time to be special, as well as staying within the pricing guidelines set forth by our manufacturers, we cannot offer these prices on previous purchases.

LOBO is still eligible for a 100-day satisfaction guarantee policy. This means that from the date of delivery, you will have 100 days to try out your LOBO and initiate a return for an exchange, store credit, or full refund if you are unsatisfied.

Our shipping carriers work hard to meet estimated delivery times, but occasional delays can occur—especially during busy seasons. While this is rare, we appreciate your patience if it does happen. If your order is delayed by more than seven business days, please don’t hesitate to reach out to our customer service team. We're here to help and will look into it right away.

You can track your order here or view our Shipping Policy here for more details.

We ship all vaporizers either via USPS Priority Mail, or Ground Advantage. Priority Mail takes anywhere from 1-3 business days if no delays occur. Ground Advantage takes anywhere from 2-5 business days if no delays occur.

We strive to ship all orders received before 1 PM (EST) the same day. We ship from our warehouses in PA and NV and depending on our inventory, we ship from the closest location to you. Orders not shipped the same day will be shipped the following (business) day. We will contact you if, for some reason, there are any delays.

We ship week days, Monday-Friday. We do not ship on Saturday or Sunday or on any USPS holidays. Orders received after 1 PM Friday - Sunday will ship on the following Monday unless it’s a holiday.

You can track your order here or view our Shipping Policy here for more details.

Your order will be shipped based on weight. Your order will either be shipped via Priority Mail or Ground Advantage via USPS.. For more info on our Shipping Policy, click here.

You can see the status of your order here.

The e-mail you received with the tracking number was generated after the label was created. Rest assured that your package is on its way. We appreciate your patience - please allow another 24-48 business hours for the tracking to be active.

There are also rare scenarios where your package may be delivered before receiving any shipping

These next few weeks are the busiest shipping time of the year, and there's a chance you might experience some delays in processing orders due to the larger volume of orders during the 420 Sale. We take our shipment commitments very seriously and work diligently to ship orders out on time, per our shipping policy.

In the past, we have seen carriers get overwhelmed with the increase in packages and experience delays in delivery times. We have taken this into consideration and are working with our warehouse and different carriers in hopes of faster shipping.

Your order could take longer to process due to the high volume of orders during the 420 Sale! Please reach out to customer care if you have any questions.

Currently, we ship to the US through our US website and to Canada through our Canada website.

We also offer international shipping in selected countries. Please select your country at checkout for pricing and availability. Please know customs fees are not included at checkout. You can view our international policy here.

The best way to reach us is through this form. You can also message us directly at hello@planetofthevapes.com Our team strives to respond within 24 business hours, but due to a high volume of tickets we may be a tad bit behind our usual response times. Rest assured, we will be sure that you are taken care of.

We invite you to check out our Knowledge Base that we have been working on filling up for you with troubleshooting guides, order questions, and shipping questions. You can find it by clicking here.

If you bought a gift card or got one for free with your order, it should have arrived at the email address you used at checkout. We do not ship physical gift cards.

Your gift card will be in a separate email. Search in your e-mail for:

“Planet Of The Vapes Gift Card”

If you do not see your gift card, please check your spam folder.

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

Copy the code that you received in your gift card email, and paste it into the coupon box at checkout. That’s it!

You can view our full guide on how to use your gift card here.

Yes - isn’t that great?! All you have to do is enter both of your gift card codes at checkout.

For more instructions on how to use your gift card, click here.

Unfortunately not. The gift card included in your order is meant to be used with a future purchase.

We hope that you understand, and see you return to use it! It will come in handy for an accessory or spare part that you may need in the future.

If you bought a gift card or got one for free with your order, it should arrive at the email address you used at checkout. We do not ship physical gift cards.

Your gift card will be in a separate email with a subject line similar to this:

“Your $15 Planet Of The Vapes Gift Card”

If you do not see your gift card, please check your spam folder.

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

If you do not see your gift card, please check your spam folder.

Or search in your e-mail for:

“Planet Of The Vapes Gift Card”

Our Gift Card help page has instructions on where to find your gift card and how to use it. Don’t worry if you can’t find it in your inbox. Just contact us here and we’ll resend it to you!

We want to help you find the best vaporizer for you! That’s why we have many resources available to help you make that decision. 

Check out our recently updated blogs different with categories to help you find the best vaporizer for you, depending on your desires!

• Best Vaporizers under $100
• Best Vaporizers to Quit Smoking 2025
• Best Vaporizers for Microdoses
• Best Vaporizers for Battery Life 2025
• Best Vaporizers for Flavor 2025
• The Best Convection Vaporizers 2025

We’ve also written in-depth reviews and vaporizer guides of the products we carry, designed to help you find the right vape for you. 

But that’s not all! We have an amazing team of vaporizer experts behind the scenes that will help you find the best vape for you! Simply send us a message at hello@planetofthevapes.com and tell us a little bit about what you’re looking for. 

Vapes are our passion, and we’re here to help you find the best fit according to your needs!